Computer Services
Computer Solutions
DataLAN Systems does more than sell hardware and software. We support what we sell, and your company's existing equipment. IT Support is the flagship offering of DataLAN Systems.
Business Services:
- Computer Repair: Desktop and Laptop troubleshooting, recovery, and performance improvement.
- Document & Printer Sharing: We can provide the equipment that allows your workers to share files and printers between computers.
- Internet Sharing: We are able to configure equipment that allows your workers to share a single internet connection for multiple computers.
- Remote Access: We offer hardware that will allow you to access your work computer from home or anywhere you have an internet connection.
- Virus Removal: DataLAN scans your computers to remove and prevent both viruses and spyware.
- Data Cabling: Voice and data cabling to connect your computers.
- Computer Sales: DataLAN offers a variety of different computer manufacturers. These include: HP, IBM, and Dell
DataLAN Systems wants to protect your technology investment so that you can concentrate on running your business. Make your computer headaches our problem!
On-Site and Remote Service
DataLAN completely supports your computer network including workstations, monitors, networking devices and desktop printers.
Services Offered:
- Onsite : We come to your business to solve your computer problems.
- Remote : Instant support using your existing internet connection.
- In Office : We pickup your computer and return after it is repaired.
All DataLAN service is provided by trained and experienced professionals who can assist you immediately.
Service Agreements
We do not require contracts, but they are available if you need frequent support for a larger business.
Some features of a Service Agreement are:
- Volume discounts
- 24/7 Emergency Voice Mailbox that tracks down your technicians and sales representative to deliver your message
- Service Level Agreement tells you the max time you'll have to wait for service
- No unexpected bills
- On demand usage reports (per system or per employee)
- Hardware inventory records allows for quick response if a system fails